Sport&Wellness IA

Your best signing never takes a day off

You look after your customers. The AI looks after their messages.

AI assistants for gyms, CrossFit and HYROX boxes, physiotherapy and podiatry clinics, and sports shops. They answer WhatsApp, book classes and appointments, and handle questions about sizes and orders around the clock.

Get a free demo → See what it does for my sector
24/7Instant replies
2 weeksTo go live
EN · ES · CANo long-term contract
GN
[Name] GymAI assistant · online
Today · 23:14
Hi! I'd like to try the gym. Is there a spinning class tomorrow afternoon?
Hi! Yes, tomorrow there's spinning at 18:00 and 19:30. Your first trial class is free. Shall I book you a spot?
The 19:30 one, please
Booked. Tell me your name and I'll send you the confirmation. Bring a towel and water 💪
✓ Spot booked · Spinning 19:30
BX
[Name] BoxAI assistant · online
Today · 07:02
Hi, I'm training for a HYROX race. Do you run specific sessions?
Great! Yes, Tuesdays and Thursdays at 19:00 there's a HYROX session: running, stations and wall balls. The first one is free. Shall I sign you up for Thursday?
Go on, sign me up
Done. See you Thursday at 19:00. Bring running shoes and plenty of energy 🔥
✓ Spot booked · HYROX Thursday 19:00
FS
[Name] PhysioAI assistant · online
Today · 21:40
Hi, I've had a tight back for a few days. Do you have anything this week?
Hi, sorry to hear about your back. I have Wednesday at 18:30 or Friday at 10:00. The session lasts 45 minutes.
Wednesday works great
Perfect, I'll book it. Could you give me your name and phone for the confirmation?
✓ Appointment confirmed · Wednesday 18:30
PD
[Name] PodiatryAI assistant · online
Sunday · 10:15
Hi, I run quite a lot and the sole of my foot bothers me. Do you do gait analysis?
Hi, yes. The gait analysis takes about 45 minutes and helps you find out whether you need insoles. Does Thursday at 17:00 suit you?
Yes, perfect
Booked. Bring the shoes you usually run in, so we can check it with your everyday footwear.
✓ Appointment confirmed · Gait analysis
SP
[Name] SportsAI assistant · online
Today · 22:05
Hi! Do you have the trail shoes from the window in a size 43?
Hi! Right now we have 42 and 44. The 43 arrives on Monday. Would you like me to put a pair aside for you?
Yes, please keep a 43 for me
Done. I'll message you here as soon as they arrive, and you can come and try them on whenever suits you.
✓ Reserved · Size 43, we'll let you know

While you're teaching a class or seeing a patient, someone is asking on WhatsApp.

Leads that go cold Someone who asks about prices at 23:00 and gets no reply signs up at another gym.
The same questions every day Opening hours, prices, sizes, delivery times. Your team answers the same thing again and again.
Lost appointments and members Appointments without reminders, abandoned carts and members who stop coming without anyone reaching out.

What you gain

From day one, your business leaves nobody without an answer.

24/7Always availableReplies instantly, at night, on bank holidays and on Sundays too.
+ bookingsNo customer slips awayEvery out-of-hours message can turn into a class, an appointment or a sale.
− no-showsA full calendarReminders the day before, so no slots are left empty.
+ timeFor what mattersYour team stops answering the same questions every day and focuses on coaching, treating and selling.
3 languagesSpeaks like your customerEnglish, Spanish and Catalan, depending on how each person writes to you.
You're in chargeFull controlSee every conversation and step in whenever you like. If something gets tricky, it lets you know.

Sectors

Built for the sports business

Gyms, CrossFit and HYROX

  • Class, WOD and trial session bookings
  • Prices, timetables and sign-ups
  • Messages to members who stop coming

Podiatry and physiotherapy

  • First visits, sessions and physio packages
  • Gait analysis and insoles
  • Reminders to prevent no-shows
  • Calls answered during sessions

Sports shops

  • Stock and availability by store
  • Opening hours, orders and repairs
  • Offer alerts for customers

Online shops

  • Help with sizes and models
  • Order status, exchanges and returns
  • Abandoned cart recovery
Also for: Sports clubs and schools Personal trainers Padel and tennis centres Yoga and pilates studios Sports nutrition Bike workshops

Services

A team that works even on Sundays

WhatsApp and Instagram assistant

Answers questions, gives prices, books classes or appointments and understands voice notes. If something gets complicated, it hands the conversation to you.

Voice receptionist

Answers the phone while you're on the floor or with a patient, notes what the customer needs and books them in.

Sales assistant for your online shop

A chat on your website that recommends size and model, updates customers on their order and follows up with anyone who left a cart half-finished.

How it works

01

A 20-minute call

You tell us what customers ask, your hours, prices or catalogue, and how you book appointments.

02

A demo with your business

We show you the assistant already trained on your information, before you pay anything.

03

Live and fine-tuned

We connect it to your WhatsApp, your calendar or your online shop, and review it with you every month.

A

Who's behind it

Hi, I'm Albert. From sport, for sport.

I hold a degree in Physical Activity and Sport Sciences and love sport in all its forms, whether on my own or as part of a team. I know what happens on the other side of the counter: the phone ringing in the middle of a class, the WhatsApp left unanswered until the evening.

That's why I started Sport&Wellness IA: to help gyms, clinics and shops look after their customers better, and to help those customers book, make an appointment or get an answer in a moment, without waiting. No jargon, no small print, and speaking your language.

Sport Sciences graduate Individual and team sports A personal touch, always

Pricing

Clear from day one

Prices exclude VAT. No long-term contract: you pay month to month.

Basic

€197/month
+ €490 one-off setup
  • 24/7 WhatsApp assistant
  • Bookings connected to your calendar
  • Class or appointment reminders

Sports centre

Most popular
€397/month
+ €990 one-off setup
  • Everything in Basic
  • WhatsApp and Instagram
  • Voice receptionist
  • Messages to inactive members or patients

Shop

€347/month
+ €990 one-off setup
  • Sales chat on your website
  • Sizes, stock and order status
  • Cart recovery
  • WhatsApp for your physical store

Frequently asked questions

Does it work with my booking software or online shop?

We connect it to Google Calendar and to the most common online shops, such as Shopify or WooCommerce. If you use specific booking or management software, we check it on the first call and tell you clearly what can be connected.

Will my customers notice they're talking to an AI?

The assistant introduces itself as your business's virtual assistant. It talks naturally and, if a customer prefers a person, it lets you know right away.

I'm a podiatrist: what happens to my patients' health data?

The assistant only handles appointments: name, phone, day and time. It doesn't access medical records or ask for medical information. You remain the controller of your patients' data, and we sign a data processing agreement with you under the GDPR.

Is there a minimum contract?

No. You pay month to month and can cancel whenever you want.

See your assistant in action before you decide

Leave your details and we'll prepare a free demo with your gym, clinic or shop's information. No commitment.

Or write to us: sportandwellnessia@gmail.com · +34 690 11 01 44

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